====== AI Integration Configuration ====== ITFlow integrates with three AI platforms, providing on-the-fly "Reword" functionality for your ticket wording.\\ To use the AI Reword feature, simply enable it by navigating to Admin > Settings > AI. There are 3 AI APIs you can use: *[[https://ollama.com|Ollama]] *[[https://platform.openai.com/api-keys|OpenAI]] *[[https://localai.io/|LocalAI]] ===== Setup ===== -**AI Provider:** Select one of the three providers in the dropdown -**AI Model:** Enter the AI model you want to use, eg. gpt-4o or gpt-4o-mini -**URL:** Enter the domain where the AI Model is hosted -**API Key:** And lastly enter the API key generated by the platform Select **Save** ===== Example ===== Below is an example snippet of the settings for using OpenAI\\ {{:1727389827-913741-image.png?700|}}