====== AI Integration Configuration ======

ITFlow integrates with three AI platforms, providing on-the-fly "Reword" and "Ticket Summary" functionality in your tickets.\\
To use the AI features, simply enable it by navigating to Admin > Settings > AI.

There are 3 AI APIs you can use:
  *[[https://ollama.com|Ollama]]
  *[[https://platform.openai.com/api-keys|OpenAI]]
  *[[https://localai.io/|LocalAI]]

===== Setup =====

  -**AI Provider:** Select one of the three providers in the dropdown
  -**AI Model:** Enter the AI model you want to use, eg.  gpt-4o or  gpt-4o-mini
  -**URL:** Enter the URL to the AI API end-point, eg. ''<nowiki>https://api.openai.com/v1/chat/completions</nowiki>''
  -**API Key:** And lastly enter the API key generated by the platform

Click **Save**

===== Example =====
Below is an example snippet of the settings for using OpenAI\\
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