FAQ

Q: Do you offer hosting for ITFlow?

A: Not currently - you must host ITFlow yourself.

Q: Where/How to request features?

A: The forum

Q: Where/How to get product support?

A: The forum is the place for all queries. Sponsors may access private support.

Q: When will ITFlow be out of Beta/stable?

A: Approx Quarter 4 of 2024

Q: How to disable the invoicing parts of ITFlow?

A: Go to Settings > Modules to hide the module areas you don't need to see.

Q: Is it possible to use ITFlow for an internal IT department or homelab?

A: Kind-of, but it's not a perfect solution. You can create a single client, disable billing modules and then set the default page or URL to be shown after login at Settings > Defaults > Start Page to client_overview.php?client_id=1

Q: Do you have an API?

A: Yes - still a work in progress. Check out the /api/ directory

Q: Can you add direct integration with X?

A: Probably not. Generally speaking, we'd prefer people build/share scripts that utilize the API. This allows for a lot more flexibility and reduces vendor lock in.

Q: Files that are larger than 2MB do not upload?

A: We have a hard limit of 20MB per file set in the code of ITFlow, but there is also a limit set by PHP by default edit /etc/php/php.ini file and change the following options to:

upload_max_filesize = 20M

post_max_size = 20M

Q: How to remove 'Powered by ITFlow' branding/attribution banner

A: Monthly sponsors can hide the ITFlow branding using a white-label key. (There's nothing stopping you removing this by editing files, but this may break your updates).