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ai [2024/10/20 15:41] – layout wrongechoai [2025/01/27 20:21] (current) – [Setup] bigbug
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 ====== AI Integration Configuration ====== ====== AI Integration Configuration ======
  
-ITFlow integrates with three AI platforms, providing on-the-fly "Reword" functionality for your ticket wording.\\ +ITFlow integrates with three AI platforms, providing on-the-fly "Reword" and "Ticket Summary" functionality in your tickets.\\ 
-To use the AI Reword feature, simply enable it by navigating to Admin > Settings > AI.+To use the AI features, simply enable it by navigating to Admin > Settings > AI.
  
 There are 3 AI APIs you can use: There are 3 AI APIs you can use:
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   -**AI Provider:** Select one of the three providers in the dropdown   -**AI Provider:** Select one of the three providers in the dropdown
   -**AI Model:** Enter the AI model you want to use, eg.  gpt-4o or  gpt-4o-mini   -**AI Model:** Enter the AI model you want to use, eg.  gpt-4o or  gpt-4o-mini
-  -**URL:** Enter the domain where the AI Model is hosted+  -**URL:** Enter the URL to the AI API end-point, eg. ''<nowiki>https://api.openai.com/v1/chat/completions</nowiki>''
   -**API Key:** And lastly enter the API key generated by the platform   -**API Key:** And lastly enter the API key generated by the platform
  
-Select **Save**+Click **Save**
  
 ===== Example ===== ===== Example =====
-Here is an example snippet setup using OpenAI\\ +Below is an example snippet of the settings for using OpenAI\\ 
-{{:1727389827-913741-image.png?700|}}+{{:1738008176-79235-image.png?700|}}