Installation - Local via apt

Security message

  • This project is currently in Beta with many ongoing changes.
  • Whilst we're confident the majority of code is safe, nothing in life is 100% safe or risk-free. Writing functional, secure code is very difficult. The current fast pace of development/change may unintentionally introduce bugs/security issues. Use your best judgment before storing highly confidential information in the app. You may wish to consider running ITFlow on it's own server, using a web-app firewall, restricting access (except /portal) to trusted IP addresses, etc.
  • ITFlow comes with ABSOLUTELY NO WARRANTY, to the extent permitted by applicable law

Install Overview

ITFlow runs on most “standard” Linux web servers. For the core functionality, you just need Apache, a database (MariaDB is highly recommended over MySQL) and PHP.

  1. Install a LAMP stack (Linux, Apache, MariaDB & PHP)
  2. Create a SQL database, username & password
  3. Clone ITFlow ( in your web directory root
  4. Point your browser to
  5. Go!

There's also a script that automates this process for you and uses Let's Encrypt certificates.

Ubuntu Setup Guide

This guide assumes you want to install ITFlow to the default /var/www/html/ directory, adjust this as required if you're using vhosts.

Update apt

  • sudo apt update

Install Apache

  • sudo apt install apache2 -y

Install MariaDB

  • sudo apt install mariadb-server -y

Install PHP

  • sudo apt install php php-intl php-imap php-mailparse php-mysqli php-curl libapache2-mod-php -y

Install Git & whois

  • sudo apt install git whois -y

Harden your Linux installation. As a starting point:

  • MariaDB: sudo mysql_secure_installation
  • UFW: sudo ufw allow ssh & sudo ufw allow “Apache Full” & sudo ufw enable
  • Consider setting up a web app firewall, like ModSecurity

Enable PHP (hint: hit tab after typing php to get a suggested version number)

  • sudo a2enmod php8.1

Adjust PHP File Upload Limits

  • sudo nano /etc/php/{PHP VERSION}/apache2/php.ini - Adjust:
    • upload_max_filesize = 500M
    • post_max_size = 500M

Enable SSL

  • sudo a2enmod ssl

Add public/private TLS keys. You could also use LetsEncrypt, but setting this up is beyond the scope of this guide.

  • Place public key at: /etc/ssl/certs/public.pem
  • Place private key at: /etc/ssl/private/private.key

Adjust Apache's default SSL config to reflect the location of your keys:

  • sudo nano /etc/apache2/sites-available/default-ssl.conf - Adjust:
    • SSLCertificateKeyFile /etc/ssl/certs/public.pem
    • SSLCertificateFile /etc/ssl/private/private.key

Check Apache config

  • sudo apachectl configtest

Enable the 00-default site

  • sudo a2ensite default-ssl

Reload Apache Service to apply the changes

  • sudo systemctl reload apache2


  • Check you can access the default Apache page using HTTP & HTTPS

Configure Apache to redirect HTTP to HTTPS

  • sudo nano /etc/apache2/sites-enabled/000-default.conf

Log in to the database

  • sudo mysql -u root

Create a new database for ITFlow

  • MariaDB> CREATE DATABASE itflow;

Setup a user for the ITFlow app

  • MariaDB> CREATE USER 'itflow'@'localhost' IDENTIFIED BY 'supersecurepassword';
  • MariaDB> GRANT ALL PRIVILEGES on itflow.* to 'itflow'@'localhost';
  • exit

Clone ITFlow to the Apache web directory

Set the web folder to be owned by Apache's www-data user

  • sudo chown -R www-data:www-data /var/www/html

Set web folder & git permissions

  • sudo chmod -R 777 /var/www/html
  • sudo git config –system –add '*'

Run through the initial setup by navigating to your web server using HTTPS

  • Provide the database name, username, and password you set up earlier when prompted

Once complete, tidy up the webserver permissions (The Apache/www-data user needs access to edit files as it self-updates using Git)

  • sudo chmod -R 775 /var/www/html
  • sudo chmod 640 /var/www/html/config.php


ITFlow on Windows is unsupported

Whilst it is technically possible to install ITFlow on Windows, we do not recommend this and cannot offer support for it. Many PHP functions simply do not work properly on Windows.