Installation via Script (Recommended Method)

• This project is currently in Beta with many ongoing changes.

• Whilst we're confident the majority of code is safe, nothing in life is 100% safe or risk-free. Writing functional, secure code is very difficult. The current fast pace of development/change may unintentionally introduce bugs/security issues. Use your best judgment before storing highly confidential information in the app. You may wish to consider running ITFlow on it's own server, using a web-app firewall, restricting access (except /portal) to trusted IP addresses, etc.

• Need to report a security issue? Check the security policy

• ITFlow comes with ABSOLUTELY NO WARRANTY, to the extent permitted by applicable law

• Clean Install of Debian 12 or Ubuntu 24.04
• A public IP Address
• Ports 80 (HTTP) and 443 (HTTPS) TCP accessible from the outside in
• A Fully Qualified Domain Name pointing to the public IP Address – example itflow.example.com

Video tutorial

1. Login as root
2. wget https://github.com/itflow-org/itflow-install-script/raw/main/itflow_install.sh && bash itflow_install.sh
3. Follow Instructions

• Backups: Especially your master encryption key
• Email Configuration: To send outbound emails (invoicing, tickets, etc)
• Email to Ticket: To receive inbound ticketing emails

Done!