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email_config [2023/05/14 06:51] – Tidy wrongechoemail_config [2026/01/09 07:16] (current) – Updates wrongecho
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   * Encryption   * Encryption
   * SMTP Username / Password   * SMTP Username / Password
-  * Outbound email to send as (use SMTP username if unsure) +  * Outbound email to send as (use SMTP username if unsure) //(can be different for invoices/quotes/tickets)// 
-  * Outbound name to send as (e.g. ITFlow)+  * Outbound name to send as (e.g. ITFlow) //(can be different for invoices/quotes/tickets)// 
 + 
 +===== Mail Queue =====  
 + 
 +  * Messages are sent a queue-based system stored in the database, accessible via Settings > Mail Queue 
 +  * The mail_queue.php [[cron|cron]] script checks for messages and attempts to send these 
 +  * Messages that fail (e.g. config/mail server issues) to send can be manually retried 
 + 
 +-- 
  
 ===== Microsoft 365 ===== ===== Microsoft 365 =====
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 ===== Notes ===== ===== Notes =====
-  * Only supports **basic auth**entication. Many providers consider this legacy. We aim to add support for OAuth in the future.+  * Only supports **basic auth**entication. Many cloud providers consider this legacy. We aim to add support for OAuth in the future.
   * Email ticketing currently uses/relies on these SMTP credentials to connect   * Email ticketing currently uses/relies on these SMTP credentials to connect
 +  * Known error: If mail settings are incorrect (e.g. encryption) the app can freeze up - [[https://github.com/itflow-org/itflow/issues/696|GitHub issue]]