meta data for this page
This is an old revision of the document!
FAQ
Q: Do you offer hosting for ITFlow?
A: Not currently - you must host ITFlow yourself.
Q: Contacts/Tickets/anything doesn't load unless I select the date filter
A: You're probably using MySQL, not MariaDB - there are ongoing issues. The current recommendation is to use MariaDB instead.
Q: Where/How to request features?
A: The forum
Q: Where/How to get product support?
A: The forum. We do not offer paid support at this time.
Q: When will ITFlow be out of Beta/stable?
A: Approx May/June 2023
Q: Can we hide/disable the invoicing parts of ITFlow?
A: Sure, go to Settings > Modules to hide the module areas you don't need to see.
Q: Do you have an API?
A: Yes - still a work in progress. Check out the /api/ directory
Q: Can you add direct integration with X?
A: Probably not. Generally speaking, we'd prefer people build/share scripts that utilize the API. This allows for a lot more flexibility.