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faq [2023/04/10 06:57] – created - external edit 127.0.0.1faq [2024/04/29 15:37] (current) – link to private support, push 1.0 timeline (again) wrongecho
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 === Q: Do you offer hosting for ITFlow? === === Q: Do you offer hosting for ITFlow? ===
 A: Not currently - you must host ITFlow yourself. A: Not currently - you must host ITFlow yourself.
- 
- 
-=== Q: Contacts/Tickets/anything doesn't load unless I select the date filter === 
-A: You're probably using MySQL, not MariaDB - there are ongoing issues. The current recommendation is to use MariaDB instead. 
  
  
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 === Q: Where/How to get product support?=== === Q: Where/How to get product support?===
-A: The [[https://forum.itflow.org/t/support|forum]]. We do not offer paid support at this time.+A: The [[https://forum.itflow.org/t/support|forum]] is the place for all queries. Donators may access [[https://donate.itflow.org/monthly_donate_signup.php|private support]].
  
  
 === Q: When will ITFlow be out of Beta/stable? === === Q: When will ITFlow be out of Beta/stable? ===
-A: Approx May/June 2023+A: Approx Quarter 2 of 2024
  
  
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 === Q: Can you add direct integration with X? === === Q: Can you add direct integration with X? ===
 A: Probably not. Generally speaking, we'd prefer people build/share scripts that utilize the API. This allows for a lot more flexibility. A: Probably not. Generally speaking, we'd prefer people build/share scripts that utilize the API. This allows for a lot more flexibility.
 +
 +=== Q: Files that are larger than 2MB do not upload? ===
 +A: We have a hard limit of **20MB** per file set in the code of ITFlow, but there is also a limit set by PHP by default 
 +edit /etc/php/php.ini file and change the following options to:
 +
 +''upload_max_filesize = 20M''
 +
 +''post_max_size = 20M''