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gathering_logs [2024/09/20 22:22] – created wrongechogathering_logs [2024/11/02 10:40] (current) – mention cron logs wrongecho
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 If you're having issues with ITFlow, please reach out on the [[https://forum.itflow.org/t/support|Forum]] - in addition to the main developers, we have active community members that can help solve your problem. When raising an issue in the Forum, select the tag 'Support' unless you're certain the issue is a bug.  If you're having issues with ITFlow, please reach out on the [[https://forum.itflow.org/t/support|Forum]] - in addition to the main developers, we have active community members that can help solve your problem. When raising an issue in the Forum, select the tag 'Support' unless you're certain the issue is a bug. 
  
-//Monthly donators may alternatively log tickets in the private support portal.//+//Monthly sponsors may alternatively log tickets in the private support portal.//
  
 === Basic Info === === Basic Info ===
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   - Perform the action that causes the issue/bug   - Perform the action that causes the issue/bug
   - Copy any new errors that are logged into your bug report   - Copy any new errors that are logged into your bug report
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 +=== Cron Error Logs ===
 +
 +If you're having issues with a script run via Cron failing, the logs for this won't be in the Apache error log. Adjust the Cron job to output to logger, and then grep syslog instead.